3. Allowing Students to Enforce Their Rights Under the HEA, Holding Schools and Servicers Accountable when the Department of Education Fails to Act
The Higher Education Act contains important consumer protection standards for colleges, universities, loan servicers, and other institutions; but laws are only as effective as their enforcement. When students and borrowers are harmed, they often find the courtroom doors closed or virtually impenetrable. Only the Department of Education has the power to take action against schools and loan servicers under the HEA, and countless student borrowers are denied justice every year.
Students pay the price when they are sold an education that does not match up to a recruiter’s promises. But many students harmed by a college’s lies or misconduct have no recourse beyond hoping the Department of Education takes action on their behalf.
There are countless provisions in the Higher Education Act and its implementing regulations that currently depend on enforcement by the Department of Education and that may not be clearly covered by state laws. For example, institutions are required to disclose certain information regarding completion rates, graduation rates, retention rates, and job placement rates. Although state consumer protection laws may be available to assist borrowers who were affirmatively misled by an institution, those laws are not as freely available to remedy harms caused when schools simply hide information that would be helpful to students. Moreover, providing a private right of action under the HEA would permit students to bring claims against predatory schools without having to show actual reliance, a mandatory element of many state UDAAP (Unfair, Deceptive, or Abusive Acts or Practices) statutes, but not the Department’s regulations.
Giving states and individuals a right of action under federal financial regulations is not a new idea. Under section 1042(a) of the Dodd-Frank Act, 12 U.S.C § 5552, for example, a state attorney general or state regulator has the power to bring a civil action to enforce the Act and its implementing regulations, in addition to the Consumer Financial Protection Bureau. The Higher Education Act can give student borrowers the same assurance.
Thank you for your efforts to improve the nation’s higher education system. We implore you to treat any reauthorization as a chance to make a real difference in the future of low-income students and students of color. We therefore hope that you seize this opportunity to reach a bipartisan agreement that addresses these challenges head-on. At National Student Legal Defense Network and The Education Trust, we stand ready and eager to assist you as you work through the reauthorization process that will set the foundation for higher education policy for years to come.
Sincerely,
John B. King, Jr.
President & CEO
The Education Trust
Aaron Ament
President
National Student Legal Defense Network